The NMEA, widely regarded as Sri Lanka’s premier platform for management excellence, evaluates organizations based on governance, strategic execution, innovation, and operational resilience rather than short-term financial performance. Entries undergo a rigorous multi-stage assessment by an independent panel of eminent judges, ensuring credibility and impartiality.
Commenting on the achievement, Sithumina Jayasundara, CEO of HNB General Insurance, said:
"This Gold Award validates the transformation journey we have undertaken over the past few years. It affirms that when people, processes, and performance are aligned with clarity of purpose, management excellence becomes a natural outcome. It also reinforces our belief that sustainable success is built from the inside out."
Dilshan Perera, Chief Transformation Officer, added:
"This award reflects the discipline with which we have strengthened our processes, governance frameworks, and execution capabilities. It confirms that our operational foundations are strong and future-ready, enabling consistent performance even in challenging conditions."
The NMEA 2025 recognized excellence across 15 award categories at gold, silver, and bronze levels, assessing leadership, governance, strategic execution, risk management, and organizational resilience. HNB General Insurance’s Gold recognition underscores its customer-focused insurance solutions, operational efficiency, and responsible financial management in a dynamic industry environment.
This accolade follows HNB General Insurance’s ranking as third in the “General Insurance” category of the LMD Customer Excellence Rankings, further highlighting strong customer confidence and consistent service delivery. Together, these recognitions reinforce the company’s position as a well-managed, customer-centric organization, committed to innovation, operational excellence, and sustainable growth.